/customer-research
做客戶研究並整理成可用的洞察——訪談逐字稿、問卷、客服工單、Reddit 或 G2 上的評論都能拿來分析，也能直接規劃訪談或問卷。
- 安裝次數
- 12 萬
- 專案星數
- 5.8 萬 ★
- 授權
- MIT
- 專案更新
- 2026-10-31
什麼時候用
想知道客戶到底在想什麼、卡在哪、為什麼流失時用；研究完拿去寫文案交給 copywriting，拿去改頁面交給 cro。
怎麼裝
npx skills add https://github.com/coreyhaines31/marketingskills --skill customer-research安裝前請先看過原文內容。中文說明是 AI 翻譯，不保證安全。
原文
When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions "customer research," "ICP research," "talk to customers," "analyze transcripts," "customer interviews," "survey analysis," "support ticket analysis," "voice of customer," "VOC," "build personas," "customer personas," "jobs to be done," "JTBD," "what do customers say," "what are customers struggling with," "Reddit mining," "G2 reviews," "review mining," "digital watering holes," "community research," "forum research," "competitor reviews," "customer sentiment," "PMF survey," "product/market fit survey," "customer interview questions," "interview outreach," "Sales Safari," or "find out why customers churn/convert/buy." Use for analyzing existing research assets, mining online sources, AND running primary research (interviews and surveys). For writing copy informed by research, see copywriting. For acting on research to improve pages, see cro.